Previous incidents

December 2025
Dec 12, 2025
1 incident

Reports of degraded application performance

Resolved Dec 12, 2025 at 02:52pm UTC

Aidin is investigating reports that the application is loading slowly or not at all for some users.

November 2025
Nov 20, 2025
1 incident

Elevated document printing errors

Degraded

Resolved Nov 20, 2025 at 08:40pm UTC

We have identified and pushed a fix for the issue affecting document prints. Services have been scaled back up and we are seeing successful documents come through.

1 previous update
October 2025
Oct 20, 2025
1 incident

Ongoing AWS outage causing degraded performance for the Aidin web application

Resolved Oct 20, 2025 at 02:31pm UTC

An ongoing Amazon Web Services (AWS) outage is causing degraded performance for the Aidin web application. Expect slower load times and possible errors. Aidin is monitoring AWS efforts to remediate the situation and will provide updates accordingly at https://status.myaidin.com.